Clinical staff is available to discuss problems and concerns you have regarding your child during regular office hours. They have been instructed in specific information to give about common pediatric illnesses and will consult with a physician prior to giving advice if there is an unusual problem. We have found it difficult for physicians to receive telephone calls and maintain an appointment schedule without creating long waits for patients in the office. Some problems cannot be evaluated over the telephone and you will be instructed to schedule an appointment. Additionally, if you remain concerned after receiving advice from our clinical staff, call and arrange for a physician to see your child.

If you should need medical advice after normal business hours our After Hours triage service can be reached by calling our office at 336-299-3183 or following this link KEONA

If you are experiencing an emergency, please call 911